|
Research
Failure Cases
Glossary
Reading
Room
|
| Case |
Main
Cause of Failure |
| The
London Ambulance Service |
Ineffective
SE practices |
| Classification |
Data |
| Case |
The
London Ambulance Service |
| Event |
Ambulance
not arriving |
| Trigger |
Calls
for ambulance services |
| Cause |
Faulty
system |
| Effect |
Loss
of life |
| Evidence |
Long
waiting - dying patients |
| Reference |
Flowers,
S. (1996). Software Failure: Management Failure. John Wiley. |
| Link |
Report
of the Inquiry into the London Ambulance Service (February 1993)
|
|
